Refund Policy
Last updated: May 21, 2026
Our 14-Day Guarantee
We stand behind our AI content engine. If you experience an unresolvable technical issue with the core plugin architecture within the first 14 days, we will refund 100% of your money.
Conditions for Refund
Due to the digital nature of AI Studio, we cannot retrieve the software once downloaded. Therefore, refunds are granted under the following scenarios:
- The plugin fails to generate content or authenticate with Google OAuth on a fresh WordPress installation.
- There is a critical conflict with a standard WordPress core feature that our support team refuses or fails to fix within 72 hours.
- The product description was misleading or did not deliver the features explicitly promised on our sales page.
When Refunds Are NOT Guaranteed
We reserve the right to decline refunds in the following situations to prevent abuse of our digital products:
- You simply "changed your mind" or claim you did not realize third-party API costs (e.g., OpenAI credits) are separate.
- Your server lacks basic requirements (PHP 8.1+, cURL enabled) to communicate with external AI models.
- The plugin has a conflict with a highly unconventional, custom-coded third-party theme that does not follow WordPress standards.
- You ask for a refund simply because you refuse to let our support team attempt to fix your issue first.
How to Request a Refund
To request a refund, please contact us via the Support page using the "Billing" subject line. Include your WooCommerce order number and a detailed explanation of the issue you are facing. Please allow up to 3 business days for the funds to reflect in your bank account or PayPal balance after the refund has been processed.
Need help troubleshooting before deciding? We are here for you. Contact Support